Always among top POS systems for retailers and restaurants, the new Clover adds even more features specifically designed to make all aspects of running your restaurant easy. The new Clover Station aims to meet the needs of all types of restaurants, including full-service and quick-service.
Clover Dining is an essential app, developed specifically to address the unique aspects of operating a full-service restaurant. This app is fully integrated and works smoothly with Clover hardware such as the Station and mobile units. Clover Dining helps you handle:
• Floor Plans: The layout of your seating area has a strong impact on both customer experience and workflow. How tables are set up affects how many people you can seat, how quickly they get service and the overall ambience of your establishment. Floor plans may also need to change based on the situation. The Dining app allows you to create virtual plans on the screen, move them and save optimized plans for various types of events.
• Communication: The app facilitates clear and instant communication between front and back of house. Hosts see floor plans and can optimize seating arrangements. Servers can instantly fire orders to the kitchen together with notes on special requests; they can also amend orders after they send them in. Orders go from the servers’ devices to the kitchen printers and displays.
• Specialization: Each member of your team uses the app to optimize performance. Managers can review reports and oversee what is going on in various areas. Bartenders use the app to manage bar tabs. The fast order interface allows servers to place orders quickly and respond to customer requests promptly.
• Payment: The app allows customers to pay at the table and use their payment method of choice, including contactless methods such as Apple or Samsung Pay. The app makes it easy to split a bill or adjust it for additional guests.
Clover offers tools that help you manage personnel. Use apps to plan shifts, note time off and make adjustments as necessary to keep everything running smoothly. Clover also provides several HR tools such as payroll and benefits administration. You can also use Clover to assess performance metrics such as sales. These apps can be synced with outside software such as Quickbooks.
Rewards and Promotions
The new Clover makes it easy to run customer loyalty programs, points rewards and promotions. The Happy Hour app is geared specifically towards restaurants. In spite of the name, your business does not have to be a bar to use Happy Hour. The app gives you an easy way to provide time-based discounts.
The Feedback app is another important customer interaction tool offered by Clover. Feedback makes it easy for customers to leave reviews. In the case of negative feedback, you can quickly and effectively resolve the customer’s complaint.
The new Clover Station ranks among top merchant solutions for both quick- and full-service restaurant owners. New hardware and software features increase speed, versatility and security, while a range of apps helps you optimize operations on several levels. Review the full range of Clover options to see how this system can streamline your business.
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